Observability Plus is an optional upgrade that enables Pro and Enterprise teams to explore data at a more granular level, helping you to pinpoint exactly when and why issues occurred.
Next to the time range selector, click the button and select Upgrade to Observability Plus.
From the Upgrade to Observability Plus modal, click Continue.
If you're an existing Monitoring user, the modal will be Migrate from Monitoring to Observability Plus and will display the reduced pricing.
If you're an Enterprise user, you may be prompted to Contact Support to upgrade.
Then, view the charges and click Confirm and Pay.
You'll be charged and upgraded immediately. You will immediately have access to the Observability Plus features and can view events based on data that was collected before you enabled it.
Users on all plans can use Observability at no additional cost, with some limitations. Observability is available for all projects in the team.
Owners on Pro and Enterprise teams can upgrade to Observability Plus to get access to additional features, the Monitoring tab, higher limits, and increased retention. See the table below for more details on pricing:
Resource
Base Fee
Usage-based pricing
Observability Plus (Add-on for Pro and Enterprise)
Pro teams are charged a base fee when enabling Observability Plus. However, you will only be charged for the remaining time in your billing cycle. For example,
If ten days remain in your current billing cycle, you will only pay around $3. For every new billing cycle after that, you'll be charged a total of $10 at the beginning of the cycle.
Events are prorated. This means that if your team incurs 100K events over the included allotment, you would will only pay $0.12 over the base fee. Not $1.20 and the base fee.
Suppose you disable Observability Plus before the billing cycle ends. In that case, Observability Plus will automatically turn off, we will stop collecting events, and you will lose access to existing data. Also, you cannot export the Observability Plus data for later use.
Once the billing cycle is over, you will be charged for the events collected prior to disabling. You won't be refunded any amounts already paid.
Re-enabling Observability Plus before the end of the billing cycle won't cost you another base fee. Instead, the usual base fee of $10 will apply at the beginning of every upcoming billing cycle.